March 19, 2010 - content has not been altered. This is an excerpt from this page of many complaints about Re-Bath.
Alena of Floral Park, NY September 30, 2009
Their supposed 'lifetime' warranty is garbage!! I got liners installed in 2001. One of them has been pulling away from the tub and looks horrible. I have trying since June to get this liner replaced (one of their service guys actually saw the liner and said, "The liner needs to be replaced!"). It's been one excuse after another as to why my warranty suddenly isn't 'valid.' First they claimed I never paid the remaining 200 balance back in 2001! Faxed proof and then radio silence.
Second, they claimed they gave me a 5-year-warranty back in 2001! Um, wrong again. I had a copy of the actual LIFETIME warranty that I also faxed and mailed over to them. I have current complaints on file with both the BBB and Attorney General's office. DO NOT do business with this company, unless you want to be stuck with a rotting, useless liner in a few years.
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