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Source: http://www.complaintsboard.com/complaints/rebath-c92068.html
June 16, 2009 - content has not been altered. the 3 comments posted following the complaint are included.


Rebath
Posted: 2008-08-23 by Sam [send email]

bad salesman
Complaint Rating: 75 % with 8 votes
Company information:
Salt Lake City, Utah
United States

I had these poeple out to give us an estimate. Before they would come they insisted that both me and the wife needed to be there. I was about 15 minutes late and the salesman just went off on my wife. This was the first bad sign. I got there and he spent two hours trying to convince me to spend $5000 on a cheap plastic wall covering for my shower. I dont think the stuff is worth a few hundred dollars. He got madder and madder until I told him to just get out of my home. I have never been treated like this by anyone.


Comments

199 days ago by Fatboy64
I had Rebath take out a bathtub and put in a shower. I am a big man and need a big shower. The salesman said that they would do this. After they put this in, it is now so small that I cant fit inside. They said they it would work and it doesn't. I should have stuck with my bathtub. They should have been honset and said what size it would be instead of being so greedy to make a sale. Then I called Bathfitter and they said that I could have a shower twice the size. The economy might be bad but please don't take advantage of people.

213 days ago by Skygemini
wow..thats kinda crazy to hear. had a similar aspect happen to me with the a competitor in the SLC area (@@th Crest) easy one to figure out..anyway I had Rebath come out and had there system installed. I love the product and it did what they said it would do. Then a year later I had our handle on our glass door come loose and they came out to fix it, , no questions... I hope that I don't get anything like this..I'lll keep my fingers crossed..till then they have kept there word on everything..unlike @@th Crest

259 days ago by Loul [send email]
You're Lucky. That Salesman did you a favor. My Salesman was nice, and we purchased. The initial job was just OK, but we were satisfied. But within a year the fixture didn't work. We were told that those fixtures have cartridges that aren't warranted. $300 to repair. Same year, all the caulk turned yellow. First they said we were using the wrong cleaner. We showed what we using and it is what they recommended. Then they said I needed to take pictures and send them in. Then the pictures weren't clear enough. Then I'd have to have someone come out to inspect, etc., etc. Long story made short, they won't cover it.

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