This email has not been altered except to make more readable and to remove the identity of the sender.

From: Vanessa To: karen@tabberone.com Date: Tue, July 13, 2004 8:51 pm Subject: Question from eBay Member Dear tabberone, Hi there- Im sure you get this all the time, but I was wondering if you could help me. In the winter of 2004 I had MANY auctions shut down by Timberland because I was selling another company's boots that are called Timgirls. I did all my homework and Timberland didn't have any claim over this name. This cost me a great deal of money and aggrevation. Can you tell me what I should do in this situation, just a basic outline of what steps to take? Thanks! Vanessa