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Source:
http://creativekarma.com/ee.php/weblog/comments/mcafee_sleazes_out_again

August 30, 2008 - content has not been altered. Links have been removed.

McAfee sleazes out again

McAfee apparently doesn’t learn. Or maybe they don’t see any financial advantage in learning.


Last year McAfee got nailed in a class-action lawsuit for failing to live up to promises made on software they had sold. People like me had bought VirusScan version 4 (and 3, but I bought version 4) which came with the promise that McAfee would provide free virus signature updates.

Then one day McAfee decided to quit providing the updates and instead try to get everyone to buy a new version of VirusScan. A class-action lawsuit was filed, and McAfee eventually settled. From ClassActionAmerica :

The plaintiffs allege that Network Associates has violated California state law and breached their license agreements by failing to provide free lifetime updates to purchasers of versions 3 and/or 4 of McAfee VirusScan software. …

Class members are able to obtain a free download of the perpetual version of one of the following: (1) McAfee VirusScan version 8…

As a member of the class, I accepted the terms of the settlement and downloaded and installed VirusScan version 8 . It’s now one year later, and guess what? McAfee has discontinued the free updates.

Yes indeed, now they want me to upgrade to either Internet Security Suite for $49.95 or to VirusScan 9 for $29.99. Or I can order a 1-year VirusScan subscription for $39.99. If I really don’t want to upgrade, I can sign up to get one year of updates for VirusScan 8, but that will cost me $19.99. (It’s not the money, it’s the principle.)

I’m not sure it’s worth the trouble to hassle them over this. It’s clear that McAfee has no intention of living up to their obligations, and there are plenty of alternatives. Whatever I decide to do, I’m sure as hell not buying anything from those sleazoids.

Saturday, 28 May, 2005

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